Do you have a specific problem and need help with a product? Our manufacturers are happy to be there for you personally! You can reach your contact person using the contact details below.
Please always try to get as much information as possible, such as serial number, photos and a detailed problem description.
Support contacts for inverter manufacturers
Delta
Website: partnerportal.delta-emea.com/en/
E-mail: support.belgium(at)solar-inverter.com | Ondersteuning.nederland(at)solar-inverter.com
Service Hotline: BE 0800 71135 | NL 0800 0221104
Enphase
Website: https://www4.enphase.com/fr-fr/support-client/nous-contacter
Website: https://www4.enphase.com/nl-nl/support/contact
E-Mail: support_dach@enphaseenergy.com
E-Mail: support_France@enphaseenergy.com
Service Hotline: FR +33 (0)9 70 73 10 76
Service Hotline: BE +32 2 588 54 69
Service Hotline: NL +31 202 410 598 or +31 852 082 305
Fronius
Web: www.fronius.com/en/solar-energy/installers-partners/service-support/tech-support
E-mail: pv-support(at)fronius.com
Service Hotline: +43 7242 241 5670
Goodwe
Website: https://support.goodwe.com/portal/en/home
E-mail: service.nl@goodwe.com (Service)
BE +32 3 808 71 67 (Dutch/French-speaking service for installers)
NL +31(0)30 737 1140 (Dutch-speaking service for installers)
EN +31 30 310 0456 (English-speaking service for end users)
Huawei
Web: https://solar.huawei.com/eu/Contact
E-mail: eu_inverter_support(at)huawei.com
Service Hotline: +80 03 36 66 666
Kostal
Web: www.kostal-solar-electric.com/en-gb/service-and-support/contact
E-mail: service-solar(at)kostal.com
Service Hotline: +49 761 47744 -222
SMA
Web: www.my.sma-service.com/
E-mail: service(at)sma-benelux.com
Service Hotline Belgium: +32 15 28 67 30 | Service Hotline The Netherlands: +31 30 2492 000
SolarEdge
Web: www.solaredge.com/de/service/support
E-mail: support(at)solarEdge.nl
Service Hotline Belgium: 080076633 | Service Hotline The Netherlands: 0800-7105 | Service Hotline Luxemburg: 0035924518934
Support contacts for battery manufacturers
BYD
Web: https://support.eft-systems.de/login
E-mail: service(at)eft-systems.de
Service Hotline: +49 9352 8523999
LG Energy Solution
Web: https://supro.de/supro/anfrage/anfrage_lgc.php | https://lghomebatteryblog.eu/support/
E-mail: lgchem(at)e-service48.de
Service Hotline: +49 6196 5719 660
Huawei
Web: https://community.solar.huawei.com/en/home
E-mail: eu_inverter_support(at)huawei.com
Service Hotline: +80 03 38 88 888